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Welcome to the website of the Boone County Regional Sewer District. We are Boone County’s wastewater collection and treatment utility serving unincorporated Boone County.

 

Announcements

 

April 10, 2020

Dear Boone County Regional Sewer District Customers,

As we all watch the spread of the COVID-19 virus, please know that the Boone County Regional Sewer District (BCRSD) will continue to provide you with sanitary sewer service. The BCRSD is taking the recommended precautions to help protect public health as well as the health of our staff as we continue to make sure you receive the essential service we provide.

We have reduced staff on site every day and the front office is closed to the public, but we continue to answer your calls and emails, respond to service calls, monitor our systems and operate treatment facilities. While meeting your needs, our staff will be practicing social distancing and other preventative measures as prescribed by the Centers for Disease Control as well as state and local agencies. If you see our staff in your neighborhood, please do your part by maintaining a six-foot distance from our employees. As always, if you have any trouble with your sanitary sewer service, please call 573-443-2774. On-call personnel are available 24 hours a day 7 day a week.

Although our front office is closed to the public, online payment through Boone Electric Cooperative (BEC) remains available, as well as their kiosk and drop box options located at the Coop's drive-through.   

The BCRSD staff realize that many of you may face financial hardship during this period of limited activity. We want to help. If you are finding it difficult to pay your bill or have billing questions, please contact us by phone temporarily at (573)228-8403 or by emailing This email address is being protected from spambots. You need JavaScript enabled to view it..  For more information on local agencies that are available to help you pay your bills, visit the following link:  Utility Assistance

We will keep you updated if the spreading pandemic impacts our operations or services. Please accept our appreciation for your understanding as we all learn to navigate through this extraordinary time.

Sincerely, 

Tom Ratermann
General Manager

 

2020 Rate Changes

The rates for public sewer service in the County will be changing, effective January 1, 2020. These increases cover the cost of managing the BCRSD’s $17 million debt plus increased operating costs. The increases are as follows:

  • The Base Service Fee will change from $25.90 to $26.65 monthly.
  • The volume charge (based on your average water consumption) will change from $7.60 to $7.85 per 1,000 gallons of water used.


A pressure system surcharge may be applied if your property has  a pressurized system.  Pressure system surcharges will not increase in 2020.  The 2020 surcharges for non-gravity systems are as follows:

  • Rate B (STEP with centrifugal pump): $17.95
  • Rate D (Small diameter variable grade): $8.70
  • Rate E (STEP with high head turbine pump): $20.15
  • Rate F (Grinder pump): $21.95

 

Water Usage Review Completed for 2020

The BCRSD completed the annual water usage review in May 2020. Any changes to the usage/volume charge on your bill have been based on the water readings from January, February and March for most customers. The following fees should be included in your sewer service billing:

  • The monthly Base Service Fee of $26.65, which covers the administrative cost of making sewer service available to the property, and includes the cost of debt service and other fixed costs. This fee stays with the property at all times and is not discontinued unless the private sewer line is disconnected from the main sewer system.
  • The Water Treatment Fee of $7.85 per 1,000 gallons water used, covering the cost of treating wastewater to make it safe to return to the environment. The BCRSD applies this fee based on an average water usage for your household, determined by the water readings reported by your water provider.
  • A Pressure System Surcharge may be applied if your property has a pressurized system [septic tank effluent pump (STEP), grinder pump, or small diameter variable grade (SDVG)]. This fee will vary depending on the type of system you have and whether or not the BCRSD maintains it for you. Fees in this category will range from $8.70 to $21.95 monthly in 2020. 

If you feel that your recent water usage is lower than the usage recorded on your current bill, feel free to give us a call and request a water usage review. We are happy to make an adjustment to lower your bill when we can!

 

Avoid Blockage in Your Sewer Line

This is a gentle reminder that what you flush down the toilet or rinse down the sink drain can impact the health of your sewer line.  Some of the most commonly found materials that create blockage in the sewer system are “disposable” wipes or paper towels (which do not break down easily), feminine products, and grease or oil left over from cooking.  These waste items are not only hazardous to the BCRSD’s sewer main, but can also create significant blockage in the private sewer lateral – your portion of the sewer line that BCRSD does not maintain.  You can prevent costly plumbing bills and additional BCRSD staff hours by being mindful to only flush what is necessary, and to dispose of oil, grease, food and other items in a compost or in the trash.  As always, we ask that you do not flush jewelry, pharmaceuticals, drug paraphernalia, clothing, toys, bowling balls or bicycle parts, as we have found that these items will also create problems in the sewer system.